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How liveodds Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, fund it through PayPal, Venmo, or Play+, and place wagers — and how we protect it. Access to liveodds depends on state law and is available where local law permits.

Account data protectionPayPal, Venmo, Play+ transaction privacyYour right to access and deleteNo data sold to third partiesState-specific eligibility honored
liveodds How liveodds Handles Your Personal Information
DATA HANDLING STANDARDS

Security, Retention, and Your Account Rights

We apply encryption across every data path — from the moment you submit a deposit via PayPal or Venmo to the point your withdrawal clears to your Play+ card. Account sessions are protected with token-based authentication, and any device you use to log in can be reviewed and removed from your active sessions list. We keep betting records, payment history, and identity documents for the period our state operating agreements require, then securely delete what is no longer needed. You have the right to ask what we hold, correct inaccurate details, or request full deletion of your account data where state law allows.

Encryption on All Transactions

Every PayPal deposit, Venmo transfer, and Play+ card transaction travels through an encrypted connection. Payment reference data is stored in access-restricted environments, not in plain databases.

Cookie and Tracking Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences from the banner shown on your first visit or inside account settings.

Retention Tied to State Rules

How long we hold your data depends on the state regulations that apply to your account. Once that period expires, records are deleted on a scheduled cycle — not held indefinitely.

Your Right to Request and Correct

Ask us for a full export of your account data, flag an inaccuracy in your profile, or submit a deletion request. We handle each case individually and confirm the outcome in writing.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

Got a question about your data — what we hold, how long we keep it, or how to request a correction? Reach us through any of the channels below. For account-specific data requests, live chat is the quickest path; email works well for formal deletion requests where you need a paper trail.

Live Chat Open the chat window from your account dashboard for real-time help with data access requests, account details, or identity verification questions.
Email Support Send a written data request or deletion notice to our support email. We confirm receipt and respond with the outcome within the timeframe required by applicable state law.
Account Settings Some data preferences — like marketing email opt-outs and cookie consent choices — can be updated directly inside your account settings without contacting support.

Common Questions About Your Data at liveodds

These are the questions we hear most often about how your personal information is handled. If your question isn't covered here, the support channels in the section above are the fastest way to get a direct answer.

We collect your name, email address, date of birth, and state of residence. Identity verification may require a government-issued ID before your first withdrawal is processed.

No. We record a transaction reference and timestamp when a PayPal or Venmo payment clears, but your account credentials and PIN are never stored on our side.

Retention periods are set by the state regulations that apply to your account. Once those periods expire, data is removed on a scheduled deletion cycle.

Yes. Contact us through live chat or email with your account details and we will compile and send your data export. Where state law permits, you can also request full deletion.

We do not sell personal data to advertisers or data brokers. Data is shared only with payment processors like PayPal and Venmo, and with state regulators as required.

Minor details like contact preferences can be updated in account settings. For corrections to legal name or date of birth, contact support directly — a verification step will apply.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.